Help and Support

For online support, please login to your control panel. If you are unable to locate your answer easily you can chat live or contact us through email, available 24 hours a day. If your account was created prior to November 2007 has not transitioned from the old platform and have questions or concerns, Contact us.

Billing Assistance

• Make a payment to renew your domain name, hosting account or pay an invoice you have recieved.
   
• Make a payment arrangement if you are unable make the payment prior to the due date.

Technical Assistance

• Login to your control panel to use our easy search tool to find answers to your questions or suppmit a trouble ticket 24/7/365
   
• Email Support  us with any questions or concerns 24/7/365
• Email Settings
   
• Phone support: Limited phone support is available Monday -  Fridays,  8am to 5pm PST. Please utilize the support solutions within your control panel or email us prior to calling.
  
  Note: Our office is not open to the public. If you need assistance please Contact us.
• No solicitations please.